Refund policy

All sales are final. Due to the nature of our product we do not offer refunds or exchanges, except in the case of damaged or defective products.  If an item may be considered damaged or defective, please email hello@theglomeoshop.com indicating your Name, Order Number, and a clear photo of the product. Damaged or defective items need to be addressed within 30 days from the day of purchase. If the product is deemed defective by theglomeoshop.com, you will be eligible for a refund or replacement of the same item or an equivalent item.

Customers are responsible for the return-shipping fee, and it is not refundable. Refunds are made in the original form of payment and are issued to the person documented on the original order. Please note, we only accept returns from theglomeoshop.com orders.